# Verificando e-mails recebidos

No histórico da solicitação, vamos mostrar os e-mails recebidos e os anexos, se o e-mail contiver.

Para isso, acesse a solicitação desejada e **os emails recebidos estarão no histórico:**

<figure><img src="/files/iBFwv7l3FJuLCNcCv6kw" alt="" width="563"><figcaption></figcaption></figure>

Para **visualizar o e-mail,** clique sobre o registro:

<figure><img src="/files/neKdsXOqWshwK4zIIByZ" alt="" width="527"><figcaption></figcaption></figure>

Você poderá **Responder** diretamente pelo painel, caso seja necessário.


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